Support
Answers for your storage questions!
Our facility is owner-operated so we work remotely and do our own maintenance. We want to hear about the good and the bad at the facility! We answer and return all calls during normal working hours. 8am until 6pm
You can also text and email us.
Phone: 920-499-9737
Email: rent@greenbaystorageunit.com
Location: Pack-it-Full Storage – 4558 Main St., Green Bay, WI 54311
Privacy Policy
Last Updated: 10/29/2025
Your privacy is important to us. This Privacy Policy describes how Pack-It-Full Storage(“we,” “us,” or “our”) collects, uses, and protects the personal information you provide to us through our website at http://www.greenbaystorageunit.com (the “Site”).
1. Information we collect
We may collect personal information from you in the following ways:
- Identifiers: Such as your name, mailing address, email address, phone number, and driver’s license or other government-issued ID.
- Payment information: Such as your credit card number and other billing details necessary to process payments.
- Account details: Such as your user name, password, and gate access codes.
- Security footage: Video captured from security cameras at our physical locations.
- Website data: Information about your activity on our Site, including your IP address, browser type, device information, and pages you visit, collected through cookies and other tracking technologies.
- Communications: Information you provide when you contact us with questions or feedback. Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes.
2. How we use your information
We use the personal information we collect for the following business purposes:
- To process and manage your storage unit reservations and rental agreements.
- To provide, maintain, and improve our services, including customer service and account management.
- To process payments and send you payment and rental notifications.
- To communicate with you about your account, services, and special offers.
- To improve our website, services, and marketing efforts.
- To detect and prevent fraudulent, prohibited, or illegal activities.
- To enforce our Terms of Service and other agreements.
3. How we share your information
We may share your information with third parties in the following circumstances:
- Service providers: We use trusted third-party vendors to perform services on our behalf, such as credit card processing, business analytics, and marketing. These vendors are required to keep your information confidential and use it only for the purposes we specify.
- Legal obligations: We may disclose your information when required by law, such as to comply with a subpoena or court order, or to protect our rights, property, and safety.
- Business transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
- With your consent: We may share your information with other third parties with your explicit consent.
4. Data security
We have implemented reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, or misuse. However, no website or internet transmission is completely secure, and we cannot guarantee the absolute security of your information.
5. Your privacy rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your personal information under certain circumstances.
- Opt-out of the sale or sharing of your personal information.
6. Cookies and tracking technologies
Our Site uses cookies and other technologies to collect certain information automatically. You can control the use of cookies at the browser level, but rejecting cookies may limit your ability to use certain features on our Site. For more information, please see our separate Cookie Policy.
7. Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
8. Contact us
If you have any questions about this Privacy Policy, please contact us at:
Pack-It-Full Storage
4558 Main St, Green Bay, WI 54311
rent@greenbaystorageunit.com
920-655-7028
Pack-It-Full Storage is a subsidiary of Dark Waters Real Estate LLC.
